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Client services

At European Recruitment, our sectors cover a wide
range of industries within the field of technology

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About us

At European Recruitment, our sectors cover a wide
range of industries within the field of technology

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Operations Engineers

Recruitment Consultant
Simon Troupe
Posted
2 months ago

Operations Engineers – Berlin – On-site – AuG Contract 

Your area of responsibility

  • Responsibility for reported customer problems and following them through to resolution
  • Investigate, diagnose and identify solutions to resolve issues in the services
  • Adhering to the specified processes for escalating unresolved issues to the relevant internal teams
  • Monitoring SLO alerts and error budgets
  • Management of the incident response flow with regard to the applications used
  • Identification and implementation of automation options
  • Processing and resolving open support tickets in compliance with SLAs
  • Coordination with different stakeholders to carry out blameless post-mortems

Your profile

  • Successfully completed studies with a focus on computer science, completed training in the IT sector or an equivalent qualification
  • Professional experience in IT operations or production support
  • Practical experience with Linux platforms
  • Expertise in dealing with: Proxmox, OpenStack, OpenShift, Artifactory Enterprise, Ansible, Kubernetes, Docker, PostgresSQL, Grafana, Prometheus, Gitlab, Terraform, Jira, Confluence, etc.
  • Knowledge of one of the programming languages: Python, Bash Scripting, Go or Perl
  • Ability to work in a team, flexibility and willingness to work in a 24×7 (incentive) support model
  • German language skills at least at B2 level and a good command of English
Industry
Software Engineering
Contract Type
Contract
Location
Germany
Work Model
On-Site

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